AfricanTrotterExpeditions

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About African Trotter Expeditions

PROFILE

At African Trotter, we specialize in tailor made experiences throughout Kenya, Tanzania, Uganda and Rwanda and offer an exclusive, personalized and unsurpassed service. Having first hand knowledge of our destinations ensures that our team of dedicated travel specialists can work with you hand in hand picking the most suitable accommodation and experiences and put together an unforgettable trip ensuring that you can in turn offer your clients the best travel experience from the moment they start planning their trip with you until they arrive safely back home.

WHY AFRICAN TROTTER?

We think ‘outside the box’!

Our purpose is to provide quality travel services that will exceed our customer’s expectations. In truth, what we do is deliver what we believe will be the best experience possible and have fun whilst doing it. With this in mind, we are constantly reviewing what we offer and how we can improve it, by visiting new products and experiences, and being innovative - using our knowledge and experience to make all client safaris safe, imaginative and rewarding.

This is our Africa. It’s an experience unlike any other and is often a once in a lifetime experience that demands dedication and commitment to ensure guests are not a file but a name. It is a blend of excitement and elegance, a place of delightful surprises and uncommon luxury. It is the home of African Trotter who treats their guests like well-loved, out-of-town relatives.

We have a reputation for providing high quality customer care and personalized service at competitive prices. We offer versatile itineraries, insight into little known tour and safari destinations and exclusive added value. We don’t sell run of the mill trips but work hand in hand with our agents to tailor quotes that will not only be of excellent value but ensures that we offer and put together an experienced tailored quote to your guest. This is not about set departures but about an exclusive personalized experience. This hand in hand experience also ensures that we share our knowledge and experience with you giving you a stronger and more in-depth understanding of East Africa and how it works and gels and the whys and why not’s giving you more confidence to work hand in hand with your client just as if you were here in East Africa with us.

We have been in the industry for over 5 years and with a team which is highly experienced. We pride ourselves in having our fingers on the pulse, visiting all new properties, and hearing about projects in the pipeline ensuring we remain in the forefront for sharing up-to-date information on what’s what in East Africa, and Who’s who in East Africa.

VISION

Showcasing the best of East Africa and encompassing the majestic spectacle that is the real Africa where we will offer guests a unique experience combined with our passionate love of the African wilderness. We will also promote good social interaction between visitors to our countries and members of the local community. A context for encouraging respectful interaction and exchange between locals and visitors.

MISSION

Our mission is to offer travelers the highest quality and services in Destination Management Services that offers outstanding personalized service, surpassing guest expectation by providing the ultimate East African Hospitality Experience. We take great pride in delivering the highest quality service to our customer, and will ensure that the utmost care and attention will be given. We will strive to create a relationship that earns us a lifelong friend.

MEMBERS

KATO – Kenya Association of Tour Operators

PRODUCT AND SALES

There is nothing on the market that we don’t know about. We have contacts all over East Africa and as we know it so will you. We are well known and respected and enjoy preferential rates not with only our own properties but with properties throughout East Africa. We are firm believers in protecting our agents and actively refer business back to trade. And please note that our website is designed to support the travel trade and not to create direct traffic. We are very much a B2B company and protect our agents at all costs.

EMPLOYEES

All have experience in the safari business
Extensive knowledge of Africa
Highly skilled
Continuous training programs
All staff speak English and some are multilingual
Well-versed in Technology

We come from diverse backgrounds, and are spread across the counties. Our expertise ranges from tracking leopards, to knowing the best places to shop for unique tribal art, to planning detailed itineraries tailored to unique interests. For all our different talents, African Trotter team shares one goal: the complete satisfaction of our guests.

Every member of the African Trotter brings their own personality and passion to work every day, but we're all focused on providing a superlative African safari experience. Whether it is our telephone receptionist, our IT team, our accounts division, our designer team, our reservations team, guides, marketing and operations not forgetting our CEOs themselves, each of us is distinctly qualified to help make your guests journey with us one they will never forget.

DRIVER GUIDES / PRIVATE GUIDES

Our guides are exceptional and offer each and every guest an experience of their country that is second to none. They are professional, fun, caring and knowledgeable. Their hospitable and social manner ensures that guides have a unique story to share around the ‘bush tv’ in the evenings. Nothing quite beats having your own guide who gives you his/ her undivided attention to share his wealth of knowledge with you and in turn allows you to take each day, each drive at the very pace you want. We also have great relationships with professional private guides around East Africa should your guests prefer this option.

In Kenya WE COVER